Residential Assistant

** QM STUDENTS ONLY **

About the Role

We are recruiting for Residential Assistants to support the Residential Services Department with the delivery of our Residential Life Programme and our day-to-day residential operations. The ultimate purpose of the role is to enhance the experience of residents living in Queen Mary accommodation, providing a safe and comfortable living environment that fosters a spirit of community in halls and promotes student wellbeing.

Working across three Queen Mary campuses and at our off-campus student accommodation, Residential Assistants will use their experiences in halls to assist us to continually improve the service we offer residents. Residential Assistants will contribute to content creation for our website and social media. Residential Assistants will suggest events and initiatives that promote good levels of engagement with the Residential Life Programme and have a chance to plan those events. Residential Assistants are essential to the nurturing of the on-campus community atmosphere and should help engage students at events.

About You

You will have experience of living in a university hall of residence and will be registered on a full-time course at Queen Mary for the 2026/27 academic year. 

You will be a person who enjoys communicating with individuals from diverse backgrounds and willing to carry out a variety of tasks, which can require manual handling, to deliver a quality customer experience. You will also have an awareness of the issues faced by students at University and, especially, those of students living in halls.

About Queen Mary

At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.

Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply ‘the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers.

We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form. 

Benefits

We offer competitive salaries, access to a generous pension scheme, a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities.

Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability.